Terms and Conditions – Odrr Business

Effective Date: 1st April, 2025

Odrr Business is a B2B wholesale platform owned and operated by Singhal Infosystems Pvt. Ltd. By using this website, you agree to comply with these Terms and Conditions applicable to business buyers.

Contents

• 1. Acceptance of Terms
• 2. Business Eligibility
• 3. Business Account and Verification
• 4. Orders and Pricing
• 5. Payments and Credit Facility
• 6. Delivery and Warehouse Dispatch
• 7. Returns, Replacements and Claims
• 8. Use of Platform
• 9. Intellectual Property
• 10. Limitation of Liability
• 11. Indemnification
• 12. Modifications to Terms
• 13. Contact Us

1. Acceptance of Terms

By registering or purchasing from Odrr Business, your business agrees to these Terms and Conditions, the Privacy Policy, and all associated policies.

2. Business Eligibility

To use Odrr Business, you must:

• Represent a valid business entity
• Provide GST, business address, and verification details as applicable
• Be authorized to make purchases on behalf of your entity

We reserve the right to approve, reject, or deactivate accounts.

3. Business Account and Verification

• All details provided must be accurate and current
• Tier wise pricing, credit facilities, and approvals depend on verification
• Misrepresentation may lead to suspension

4. Orders and Pricing

• Prices depend on business tier, stock availability, and market fluctuations
• Orders placed are considered binding once confirmed
• Bulk orders may require additional verification
• We may cancel orders due to stock issues, pricing errors, or compliance concerns

5. Payments and Credit Facility

• Payments can be made via authorized channels
• Businesses approved for credit must adhere to repayment terms
• Late payments may incur penalties or suspension of credit limits
• We reserve the right to revise or withdraw credit facilities anytime

6. Delivery and Warehouse Dispatch

• Dispatch depends on warehouse assigned during ordering
• Delivery timelines vary based on logistics partners
• Businesses must ensure proper address, pickup, or receiving arrangements

We are not responsible for delays caused by external logistics partners.

7. Returns, Replacements and Claims

• B2B orders typically do not qualify for general returns
• Replacements are applicable only if:
  • Product is DOA dead on arrival
  • Physical damage is reported within defined timelines
  • Manufacturer warranty allows replacement
• All claims must be supported with proof videos, photos, invoices

8. Use of Platform

Businesses must not:

• Misuse pricing or attempt unfair purchasing
• Create multiple accounts to exploit offers
• Reverse engineer or tamper with platform systems
• Engage in fraudulent or unauthorized activities

9. Intellectual Property

All logos, product listings, catalogues, design elements, and platform content belong to Singhal Infosystems Pvt. Ltd. and cannot be reproduced without permission.

10. Limitation of Liability

We are not liable for:

• Business losses, profits, contracts, or revenue
• Any indirect or consequential loss
• Issues caused by third party logistics or manufacturer warranties

11. Indemnification

Your business agrees to indemnify Odrr Business against:

• Misuse of the platform
• Policy violations
• Fraudulent orders
• Legal claims arising from your actions

12. Modifications to Terms

We may modify these Terms anytime. Businesses will be notified via email or platform notifications.

13. Contact Us

Email: email@odrr.in

Phone: You can request a call back through our odrr.ai chatbot available on the website. Our team will contact you within the stipulated timeframe.

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Odrr Business • Terms and Conditions • Effective 1st April, 2025