Privacy Policy – Odrr Business

Effective Date: 1st April, 2025

This Privacy Policy explains how Odrr Business (“we”, “our”, “us”) collects, uses, discloses, and protects business-related information when you access our wholesale B2B platform to buy products. By using Odrr Business, you consent to the practices described below.

Contents

• 1. Introduction
• 2. Why We Collect Business Data
• 3. Information We Collect (B2B)
• 4. Sharing and Disclosure of Data
• 5. Data Security
• 6. Data Retention
• 7. Your Rights Under DPDP Act, 2023
• 8. Updates to This Policy
• 9. Contact Us

1. Introduction

We respect the privacy of all our business buyers, channel partners, and corporate clients. This policy explains:

• What business and personal data we collect
• Why we collect it
• How we use and protect it
• Your rights under the DPDP Act, 2023

This policy applies to all B2B transactions and platform interactions.

2. Why We Collect Business Data

a. Service & Account Management

• Account creation and verification
• Assigning business tiers, pricing, and credit limits
• Processing wholesale orders
• Managing warehouse dispatch and logistics

b. Communication

• Sending business notifications
• Sharing product catalogues, price lists, credit updates
• Alerting about order status, stock availability, or policy changes

c. Business Operations

• Enhancing platform performance
• Analyzing purchase patterns
• Preventing fraud or unauthorized activities

d. Legal & Compliance

• GST, invoicing, and statutory compliance
• Responding to law enforcement or regulatory bodies

3. Information We Collect (B2B)

a. Business Information

• Business name
• GST number
• Business address
• Nature of business
• Shipping & billing details

b. Authorized Contact Information

• Name of contact person
• Designation
• Email address
• Mobile number

c. Account & Transaction Data

• Login credentials
• Order history
• Payment details
• Credit facility details, approvals, dues, and limits

d. Technical & Usage Data

• IP address
• Device information
• Browser type
• Access logs and activity patterns

e. Voluntarily Provided Data

• Support requests
• Feedback
• Uploaded documents for verification

4. Sharing and Disclosure of Data

a. Service Providers

• Delivery partners
• Warehouse and logistics teams
• Payment gateways
• IT maintenance and support services

b. Business Support Partners

To fulfil specific business requirements or bundled services.

c. Legal Authorities

When required under applicable laws or to handle disputes.

We do not sell business data to any third party.

5. Data Security

• Encrypted data transmission
• Controlled access to business accounts
• Regular security audits
• Fraud monitoring

6. Data Retention

• For as long as your B2B account is active
• As required for accounting, GST filings, and regulatory compliance
• For settlement of credit facilities

Data no longer required is deleted or anonymized securely.

7. Your Rights Under DPDP Act, 2023

• Access to stored information
• Correction of business or personal data
• Erasure of eligible data
• Restriction of processing
• Data portability
• Nomination rights

8. Updates to This Policy

We may revise this policy periodically. Significant changes will be communicated through Odrr Business.

9. Contact Us

Email: email@odrr.in

Address: Registered Office – Near GPO, Tonk – 304001, Rajasthan, India

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Odrr Business • Privacy Policy • Effective: 1st April, 2025