Privacy Policy – Odrr Business

Effective Date: 1st April, 2025

This Privacy Policy explains how Odrr Business (“we”, “our”, “us”) collects, uses, discloses, and protects business-related information when you access our wholesale B2B platform to buy products. By using Odrr Business, you consent to the practices described below.

1. Introduction

We respect the privacy of all our business buyers, channel partners, and corporate clients. This policy explains:

What business and personal data we collect
Why we collect it
How we use and protect it
Your rights under the DPDP Act, 2023

This policy applies to all B2B transactions and platform interactions.

2. Why We Collect Business Data

a. Service & Account Management

Account creation and verification
Assigning business tiers, pricing, and credit limits
Processing wholesale orders
Managing warehouse dispatch and logistics

b. Communication

Sending business notifications
Sharing product catalogues, price lists, credit updates
Alerting about order status, stock availability, or policy changes

c. Business Operations

Enhancing platform performance
Analyzing purchase patterns
Preventing fraud or unauthorized activities

d. Legal & Compliance

GST, invoicing, and statutory compliance
Responding to law enforcement or regulatory bodies

3. Information We Collect (B2B)

a. Business Information

Business name
GST number
Business address
Nature of business
Shipping & billing details

b. Authorized Contact Information

Name of contact person
Designation
Email address
Mobile number

c. Account & Transaction Data

Login credentials
Order history
Payment details
Credit facility details, approvals, dues, and limits

d. Technical & Usage Data

IP address
Device information
Browser type
Access logs and activity patterns

e. Voluntarily Provided Data

Support requests
Feedback
Uploaded documents for verification

a. Service Providers

Delivery partners
Warehouse and logistics teams
Payment gateways
IT maintenance and support services

b. Business Support Partners

To fulfil specific business requirements or bundled services.

c. Legal Authorities

When required under applicable laws or to handle disputes.

We do not sell business data to any third party.

5. Data Security

Encrypted data transmission
Controlled access to business accounts
Regular security audits
Fraud monitoring

6. Data Retention

For as long as your B2B account is active
As required for accounting, GST filings, and regulatory compliance
For settlement of credit facilities

Data no longer required is deleted or anonymized securely.

7. Your Rights Under DPDP Act, 2023

Access to stored information
Correction of business or personal data
Erasure of eligible data
Restriction of processing
Data portability
Nomination rights

8. Updates to This Policy

We may revise this policy periodically. Significant changes will be communicated through Odrr Business.

9. Contact Us

Email: email@odrr.in

Address: Registered Office – Near GPO, Tonk – 304001, Rajasthan, India

Odrr Business • Privacy Policy • Effective: 1st April, 2025

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